Privacy Notice
This privacy notice for Oak Capvern (we, us, or our) explains how we collect, use, store, and share information when you use our services (Services), including when you visit our website or contact us. Questions? Contact us at [email protected].
Overview
We process personal data to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, and improve performance. You have privacy rights under applicable law. If you do not agree with this notice, do not use our Services.
Information we gather
We may gather technical information, such as IP address, device and browser details, pages visited, time stamps, and error logs, as well as the details you provide, for example your name, email, and phone number when you ask to be introduced to a third-party platform. Some technical data may not directly identify you.
You are not required to provide information, but without it we may be unable to offer certain features. The Website is not aimed at children under 18; if we learn we have collected a child's information, we will delete it promptly where required.
Purposes and lawful grounds
We process information to run the Website, respond to enquiries, connect you with third-party platforms at your request, comply with the law, secure our services, improve performance and analytics in our legitimate interests, and defend our legal rights. Depending on the activity, we rely on your consent, legitimate interests, and/or legal obligation as applicable.
| Common purpose | Usual legal basis | |
| 1 | Pass your details to a third-party platform you want us to connect you with | Consent / steps taken before entering a contract at your request |
| 2 | Customer support, security, fraud prevention, analytics, and business operations | Legitimate interests and/or legal requirement |
Data sharing and cross-border transfers
We may disclose data to service providers bound by confidentiality; to third-party platforms when you request an introduction; to professional advisers; to authorities where the law requires it; and to a successor in a merger or asset sale. Data may be handled outside your country; where needed, we apply suitable safeguards such as standard contractual clauses or other mechanisms recognised under applicable law.
Cookie Settings
We and our partners may use cookies and similar tools for essential operation, preferences, analytics, and marketing where permitted. You can control cookies in your browser settings; blocking some cookies may affect functionality. This service does not respond to Do-Not-Track signals.
| Category | Why we use it |
| Essential | Security, session management, and core website functions. |
| Functional / analytics | Store preferences and track aggregated usage to help improve the Website. |
Data retention, security, and external websites
We keep information only as long as needed for the purposes above and to meet legal requirements, then delete or anonymise it where possible. We apply reasonable safeguards, but transmission over the internet is never completely risk-free. Third-party sites we link to have their own policies.
Your rights and changes
Depending on local law, you may ask to access, correct, erase, restrict, port, or object to certain processing, and you may withdraw consent where processing relies on consent. We may revise this notice by publishing an updated version on the Website.